558b Terms & Conditions — Clear, Plain Language

These terms and conditions constitute a legally binding agreement governing your use of the 558b platform. Using our services via the 558b website, mobile app, or any other channel means you have read, understood, and agreed to these terms.

558b is an internationally licensed online betting and gaming platform for players in Bangladesh. We believe transparency is the best policy — which is why these terms are written in plain, straightforward language so any user can easily understand them.

If you have any questions about these terms, please contact the 558b support team. Our team will respond in Bengali.

Certain terms used in these Terms & Conditions carry specific meanings. They are explained below to avoid any confusion.

The following conditions must be met to create and use an account on 558b.

• You must be 18 years of age or older. Under no circumstances are minors permitted to use 558b.
• You are playing entirely of your own free will and for entertainment purposes — not at anyone else's direction or as part of a professional gambling syndicate.
• You confirm that online betting or gaming is not prohibited by law in your country of residence.
• You have not previously been banned from 558b and are not attempting to circumvent an existing ban by creating a new account.
• All information provided during registration is truthful, accurate, and up to date.

Each individual may hold only one account on 558b. If multiple accounts belonging to the same person are detected, all accounts will be closed and all bonuses will be cancelled.

• You are responsible for keeping your account username and password confidential. Sharing your account with anyone else is strictly prohibited.
• If the phone number, email, or address provided at registration changes, you must notify 558b promptly.
• If you notice any unusual activity on your account, contact support immediately.
• Joint or corporate accounts are not permitted — only individual personal accounts are allowed.
• In the event of death or legal incapacity, the next of kin must contact 558b support to submit an inheritance claim.

558b recommends enabling two-factor authentication (2FA) to keep your account secure. Our support team is available 24/7 for any login-related issues.

558b complies with international financial regulations, which means KYC (Know Your Customer) verification is mandatory for all accounts — especially before making any withdrawals.

• Identity Document: Clear photos of both sides of your National ID (NID) or passport.
• Selfie: A clear selfie holding your ID document.
• Proof of Address (if required): Utility bill, bank statement, or other government-issued document.

Verification is typically completed within 24 hours of submitting your KYC documents. Withdrawals may be temporarily on hold during the review, but gameplay will not be affected. 558b stores your document information with the highest level of security and does not share it with third parties.

You must be logged in to make a deposit on 558b. The payment method used for deposits must belong to you — using someone else's payment method is strictly prohibited.

• The minimum deposit is ৳200 — deposits below this amount will not be processed.
• The maximum single deposit is ৳5,00,000. Larger deposits may require additional verification.
• Deposits via bKash, Nagad, and Rocket are generally instant — in the event of a technical issue, it may take up to 30 minutes.
• Bank transfers may take 1–3 hours.
• 558b never charges any fees on deposits.

Your account must have completed KYC verification before you can withdraw funds from 558b. Your withdrawal payment method must also match the one used for your deposit — this is a requirement under anti-money laundering rules.

• Minimum withdrawal ৳500.
• Standard withdrawals are processed within 30 minutes.
• Withdrawals of ৳50,000 or more may require additional verification, which can take up to 24 hours.
• The bonus portion can only be withdrawn after the wagering requirement has been met. The deposited amount itself can be withdrawn at any time.
• Multiple withdrawal requests can be submitted on the same day, but the total daily limit applies according to your VIP tier.

If you wish to cancel a withdrawal request, you must contact support before processing begins. Once the process has started, cancellation is no longer possible.

Before placing a bet on 558b, it is important to understand the following rules. Once a bet is confirmed, it cannot be changed or cancelled — except where the cash out feature is available.

• The minimum bet amount is ৳20.
• Maximum bet amounts vary by event and market — the maximum limit is displayed on the bet slip.
• Pre-match bets placed after a match has kicked off are not accepted — the system cancels them automatically.
• Placing bets on the same outcome of a single match from multiple accounts is prohibited.
• If a match is cancelled or does not take place, the bet amount will be refunded.
• If one match in an accumulator bet is cancelled, that selection is removed and the remaining bets are settled as normal.

558b strives to ensure its sportsbook odds are error-free. However, if incorrect odds are published due to a technical error, 558b reserves the right to settle or void the affected bets at the correct odds.

558b's casino section includes live table games, slots, and other RNG games. The rules for each game are available within the game interface.

• The RNG for every game is regularly audited by a third party, and all outcomes are entirely unbiased.
• In Live Casino, the dealer's decision is final — in the event of a technical issue, the recorded footage will be reviewed.
• If a game is interrupted mid-session due to a disconnection, the system will automatically determine the outcome and settle the bet.
• If a technical error causes an abnormal outcome in a game, 558b reserves the right to void that round and refund the stake.
• Lottery draw results are broadcast live and are final — they cannot be altered.

558b offers various types of bonuses and promotions. Each bonus comes with specific terms — failure to comply may result in the bonus being voided.

• Claiming a bonus is optional — you can use 558b without accepting any bonuses.
• The wagering requirements, validity period, and eligible games for each bonus are specified in the offer details.
• Bonus balance and deposit balance are tracked separately. You may withdraw your deposit portion before completing the bonus wagering requirement — however, doing so will forfeit the bonus.
• If bonus abuse is detected on 558b (e.g. multiple accounts, false information), the bonus and any associated winnings will be forfeited.
• 558b reserves the right to modify or cancel any bonus offer — however, bonuses already claimed will remain subject to the original terms.
• VIP program benefits are automatically determined based on your monthly betting volume.

The following activities are strictly prohibited to ensure the fair operation of 558b and the protection of other users.

• Creating multiple accounts or using another person's account.
• Placing bets deliberately to exploit bonuses (Bonus Abuse or Advantage Play).
• Involvement in match fixing or any other illegal activity.
• Using 558b for money laundering or illegal transfer of funds.
• Attempting to compromise the 558b system through hacking, malware, or any other technical means.
• Harassing, defrauding, or gaining unfair advantage over other users.

If any such activity is detected, 558b will immediately suspend the account, forfeit all balances and bonuses, and notify law enforcement authorities if necessary.

558b may restrict or close an account without prior notice under the following circumstances.

• If evidence of a terms violation is found.
• If KYC information is found to be false or fraudulent.
• Extended inactivity on the account (more than 12 months).
• As directed by the regulatory authority.

You may close your account at any time by contacting support. You will be given the opportunity to withdraw any remaining balance before closure — unless the account is being closed due to a terms violation.

558b believes gaming should be a form of entertainment, not a source of income. We provide the following tools to protect every user.

• Deposit Limit: Set your own daily, weekly, or monthly limits.
• Betting Limits: Set a maximum limit on individual bet amounts.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Take an extended break from 558b — from 6 months up to a permanent exclusion.
• Reality Check: Receive in-app reminders at regular intervals showing how long you have been playing.

If you're experiencing a gaming problem, 558b's Responsible Gambling View the page or contact support directly.

558b handles your personal information with the utmost confidentiality. For full details, please refer to our Privacy Policy Read.

• Your personal information is never sold or shared without authorization.
• All data is secured with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your data.
• You can opt out of marketing communications at any time.

558b reserves the right to update these terms and conditions at any time. Users will be notified of any changes through the following methods.

• Clear notifications on the app and website.
• Notification to your registered email address.
• The "Last Updated" date is shown at the top of this page.

Continued use of 558b after an update takes effect will be considered acceptance of the revised terms. If you do not agree with the new terms, you may close your account.